Notation based on the Act on Specified Commercial Transactions

Distributor name
Open Kids Base Co., Ltd.

Trade name or service name
okbase

Seller's Address
#301 Suto-kumansyonhigashinakano,4-2-18 Higashinakano,Nakano-ku,Tokyo-to 164-0003 Japan

Phone
＋81 3-4446-7574

Inquiry time
10:00~17:00 Japan time

Email
okbase.official@openkidsbase.co.jp

Representative
Representative Director Takuma Ogata

Payment method
Credit card payment
Available credit cards: VISA, MasterCard, JCB, AMEX, DinersClub, DiscoverCard

Delivery time (delivery time)
The delivery time (delivery time) will be shipped by the "Estimated time until shipment" stated on each product detail screen after the credit card payment has been approved.

Payment time
When ordering products

Product delivery time
From the time the order is confirmed, the product will be shipped by the "estimated delivery date" listed on each product detail screen.

Cancellations/Returns/Exchanges
Cancellations of products that have already been ordered (cancellation of orders) will be accepted only if you contact us before the product is shipped.

In addition, we will accept returns and exchanges only in the following cases and if you contact us within 7 days after the product arrives.

・If the product is defective
・If you receive a product that is different from what you ordered

Please contact us within 7 days of receiving the product and send the product to the following address. We will bear the return shipping costs (please send the item(s) "freight collect").

■ Return address
#301 Suto-kumansyonhigashinakano,4-2-18 Higashinakano,Nakano-ku,Tokyo-to 164-0003 Japan
TEL: ＋81 3-4446-7574

*According to the Act on Specified Commercial Transactions (Specified Commercial Transactions Act), sales of products on this site are not subject to the cooling-off system.

*Exchanges are only possible if there is stock.

*We cannot accept returns or exchanges for products that have been found to have any of the following conditions as a result of our inspection after they have been returned.

・Products that have been scratched or soiled by the customer

Restrictions on Sales Quantity and Other Special Conditions of Sale
Even if we have received an order from a customer, we may not be able to sell the product if any of the following apply.

・In case of out-of-stock (In this case, we will contact you by e-mail, etc.)
・In the event that we contact the customer for reasons such as to confirm the contents of the order before shipping the product, but the customer has not responded to our inquiry within one week.